Friday 11 May 2012

Exclusive : Loop Mobile Launches Talk-Time Transfer Service


Mumbai’s oldest GSM mobile service operator Loop Mobile (formerly BPL Mobile) announced the launch of Prepaid Balance – ‘Talk-time Transfer” service for its customers.
Now Loop Mobile prepaid customers in Mumbai can transfer talk time or prepaid balance via SMS over short code 50105 or by dialing USSD code *105#, to their family & friends with ease. Also when customers balance is low, he/she can ask his/her Loop Mobile friends or family to transfer talk time to their mobile.

Balance or Talk-Time Transfer Service is a very convenient option for customers especially while they are on roaming, or on public holidays or on weekends or during monsoons when shops close earlier than usual.
The Balance / Talk-Time Transfer Facility is available within the Mumbai circle as well as while National Roaming and one can ask or transfer talk time maximum 10 times in a day and charges of Rs. 3 per transaction will be applicable for Donor.
How to Transfer Loop Mobile Talk-time / Balance to Other Loop Mobile :
Steps for talk time transfer via SMSSteps for talk time transfer via USSD
For Donor:SMS TRANSFER  to 50105
For example TRANSFER 977XXXXXXX 10 to 50105
For Donor:Dial *105#
Enter the recipient’s mobile number
Enter Amount
For Recipient:
SMS TT <Donor Mobile number> <Amount> to 50505
For Recipient : Not Available
Terms and conditions:
  • Talk time transfer is applicable amongst Prepaid Loop subscribers only.
  • Only Subscribers who have completed more than 3 months in the network are eligible
  • The same would be applicable on Roaming as well i.e. if the recipient customer is on roaming and needs balance while on roaming, he could take the same from the donor who is at home. Balance Transfer should be possible also when both donor and recipient customers are on Roaming.
  • The recipient will get talk time value equal to the amount transferred.
  • For e.g. – A donor Mr X transfers an amount of Rs. 20 to recipient Mr Y. Mr Y would get talk time equal to Rs. 20 and an amount of (Rs.20 (MRP) + Rs. 3 (Transaction Fee) = Rs. 23) would be deducted from donor Mr. X’s balance.
  • Maximum transactions allowed in a day/subscriber are 10.
  • Only core talk time can be transferred.
  • The customer can transfer an amount of Rs. 10/Rs 20/Rs 30 /Rs.50 and a flattransaction fee of Rs. 3 is charged on the donor.
  • P2P balance transfer will be available on SMS and USSD.
  • Donor should have a minimum of Rs. 13 in the core account to be eligible for transfer.
  • Retailers are not eligible for talk time transfer

1 comment:

  1. LOOP Mobile customer service sucks. I am a 10 year old loyal customer of LOOP (BPL) and today am saying that their customer service sucks big time. Heights that they hang up on you at random. I have small problem with my Blackberry (am on BES 899 plan for Loop number 98700 04305) where am not able to connect to BB Apps World and gives error "verify your network connection and try again... Error id: 30641).
    I did everything, but this small help I have not yet received from LOOP. Every time I call, they take all the details again and then transfer the call which is on wait and then after 4 minutes it gets disconnected. When I communicated the same to the customer service, they simply hung up the phone twice on me.
    This is absolutely ridiculous. The recorded message says that the calls are recorded for quality purpose, don’t think they listen to these recordings also and they just taking customers for a ride.
    Very disappointed with LOOP
    Am really thinking of discontinuing my relationship with LOOP and switch to other service provider with much more benefits at reasonable costs
    Cyrus: 98214-34305

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